Refund Policy
Refund Policy for MaxPro
Effective for any products or services purchased through www.maxpro.click.
We thank you for choosing MaxPro. Please review this refund policy carefully to understand your rights and obligations regarding refunds for any products or services purchased from us.
At MaxPro, we strive to deliver high-quality services and products that meet your expectations. In the unlikely event that we fail to deliver as promised, please contact us immediately so we can resolve the issue, process a refund, or provide credit for future purchases.
Refund Eligibility
Refunds are considered under the following conditions:
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Deficiency in Service or Product:
- Refunds are applicable only when there is a clear and visible deficiency in the service or product provided by MaxPro.
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Government Processing Delays:
- If the registration or application process is delayed due to government procedures, refunds will not be issued.
- Any government fees, duties, or payments made as part of the registration process are non-refundable once proof (e.g., challan or receipt) is provided.
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Change of Mind:
- Refunds will not be provided for cancellations due to a change of mind after work has commenced or been delivered.
- Instead, you may apply the amount paid toward another service or product of equivalent value from MaxPro.
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Timeframe for Refund Requests:
- Refund requests must be submitted within 30 days of purchase or service completion notification. Refund requests beyond this timeframe will not be entertained.
Refund Process
If your refund request is approved:
- We will notify you via email.
- Refunds may take up to 15 business days to process and will be credited to your bank account.
Fees for Services
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Earned Fees:
- Fees are earned as services are provided and cannot be refunded for work already completed.
- Resources and man-hours spent are non-returnable.
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Government and Third-Party Fees:
- Payments to government entities (e.g., filing fees, taxes) or third parties involved in processing your order are non-refundable.
Service Changes
If you wish to change your order:
- You can request a change within 30 days of purchase.
- Any earned fees or non-refundable third-party costs will be deducted, and the remaining balance will be credited to your account for use on other MaxPro services.
Standard Pricing Policy
- Our pricing is standardized, and no additional service fees will be requested.
- Additional costs may apply for increased government fees, legal documentation, or resubmissions due to rejection.
Factors Outside Our Control
MaxPro cannot guarantee outcomes influenced by external factors, including:
- Government backlogs or platform issues (e.g., MCA, Income Tax, FSSAI websites).
- Rejection of applications for reasons outside MaxPro’s control.
Delays caused by such factors are not eligible for refunds.
Force Majeure
MaxPro is not liable for service delays caused by events beyond its reasonable control, including but not limited to:
- Natural disasters, epidemics, legal changes, or labor strikes.
- Other unforeseen events categorized as “Force Majeure.”
Cancellation Fee
A cancellation fee applies under the following circumstances:
- A 20% cancellation fee + government fees will be deducted if a refund is processed.
- If you opt to change the service instead of canceling, the cancellation fee will not apply.
At MaxPro, customer satisfaction is a priority. If you have any questions about this policy or require assistance, please contact us at www.maxpro.click.